CURRICULUM VITAE
name	:	christiana biniou
address	:	4, Messologiou str. Kalabryta achaias	place of birth	:	sao paulo / bra
telephone	:	M.:+30 6937 068601	nationality	:	greek / brazilian
e-mail	:	Biniou.christiana@gmail.com

  

WORK EXPERIENCE

 april2012 – to date   biniou aristea-christina –owner /– financial& insurance advisor, business & financial planning, implementing strategy & developing business/crm. Life coach

July 2013 – august 2014   ELPA, Special advisor to the board, acting financial advisor, Strategy & business planning

april2011 – march 2012        Unicare Chemicals S.A.(Production/Sales Chemical products)

                                                   planning, implementing strategy & developing business/crm

October 2010 – to date             owner and director of “maison christiana’s”,  pension at Kalavrita, Greece

 sept.2008 – oct.2010      Automobile S.A.(Renault & Dacia Dealer)

 General Director (reporting to pga motors & porsche holdings)         

• establishing the business – foundation, organisation & running the company
• developing, managing & monitoring the performance – leader of 30 employees

Retail Director (reporting to general director)pga ellada ltd (Official importer Renault)

• network development
• achievement of 1^st position – nc registrations- in athens for renault-dacia 
• achievement of 3d position – nc registrations- in total greece for renault-dacia
• achievement of 2^nd position – spare parts – in total greece
• high contribution in reversing the negative image of the brand by high level reliability and professionalism
• best customer care index for the after-sales in athens 94% customer satisfaction rate
• best ci application in-store & procedures (protyp for the whole network)
• unique marketing approach – applying the european standards

july 2005 – Aug.2008  Sportscar sa (official importer of porsche ag)

Branch Manager                                             

• developing, managing & monitoring the performance of a vertical porsche outlet for both sales & AFTER-SALES
• leader of 25 employees & responsible for the customer management of the store.
• 2007 – 2006 increased sales, service & financial turnover both 2007 (49%) & 2006 (40%).
• 2006 planning, recruitment & managing of the 1^st official sportscar s.a. body-shop.
• 2007 – 2006 INCREASED CUSTOMER SATISFACTION RATE.

 

may 2003 – jun. 2005     Autopoint sa (p&r davari group)

Branch Manager

• developing, managing & monitoring the performance of a joined hyundai & kia motors vertical outlet for both sales & after-sales activity.
• leader of 50 employees & responsible for the customer management of the store.
• dec. 2004 remarkable (75%-160%) improvement of all qualitative & quantitative indexes of respective autopoint outlet.(sales-after sales hyundai & kia).
• 2004 SALES AWARD FOR KIA SALES PERFORMANCE – 1^ST Position in Greece- one of the best performance in europe.
• sales master trainer of athenian autopoint network (5 p.o.s.).

 

 

jan. 1985 – apr. 2003          g. moschous sa (fiat & alfa romeo dealer)

deputy general manager alfa romeo & fiat brand (1997 – 2003)

• sales & after sales supervisor (1992 – 1997)
• financial planning executive (1992 – 2003)
• customer care manager / executive secretary (1985 – 2000)
• best sales performance in alfa romeo official network (1999).
• warranty trainer for alfa romeo & fiat official network
• best customer care satisfaction index in athens.

 

 HIGHER EDUCATION

  oct.2016 – may 2017                   el.ke.dim./Campridge college

international diploma in travel & tourism

OCT 2020- MAY 2021                 EL.KE.DIM/

                                                LIFE COACHING

sep. 2006 – jun. 2008                  metropolitan college – international university of vienna

                                                master in business administration & master in international business

jan. 2003 – jun. 2006                  american college of athens, greece

organizational management & human resources

sep. 1981 – sep. 1983                   vakalo school of arts

                                                history of art & graphical design

sep. 1972 – june 1978                 arsakeion high school, psychiko

hich – school certificate

SEMINARS AND PARTICIPATIONS

 jul. 2008                    seville                 global porsche conference                                 porsche a.g.

jun.2008                    athens                 “PORSCHE-THE EXPERIENCE”                                    HAY GROUP

feb. 2007                    mexico                 momentum cayenne                                             porsche a.g.

oct. 2005                   mallorca             sales training academy                                       porsche a.g.

apr. 2005                    athens                 “leading the business”                                       ppp consulting co.

oct. 2004                   mallorca             best sales performance awards                           kia motors europe

feb. 2004                    frankfurt            pan-european dealership convention                   kia motors europe

 

LANGUAGES & IT SKILLS
greek	:	mother tongue	ms office	:	excel/word /outlook
portuguese	:	mother tongue	erp systems	:	singular / oracle
french	:	excellent (teaching certif.)	internet applications	:	internet explorer
english	:	excellent	intranet / extranet/ppn	:	fluent usage
italian	:	fluent	windows op. systems	:	xp/ vista
spanish	:	fair

 

PERSONAL CHARACTERISTICS & INTERESTS

 – highly communicative & – HIGHLY CLIENT – ORIENTED

– TEAM SPIRIT & MOTIVATION CREATOR / COACHING MANAGER/ LEADERSHIP

– BUDGETARY TARGET HIGH ACHIEVER

INTERESTS           :               PAINTING, LITERATURE, SKIING, TRAVELLING & SAILING, SPORTS ENTHUSI